Ventra Cleaners (“Ventra Cleaners,” “we,” “us,” or “our”) recognizes the importance of protecting the privacy of our users (“users,” “you,” or “your”). We take your privacy seriously and are committed to safeguarding your information. This Privacy Policy outlines how Ventra Cleaners, including our affiliates and authorized agents, collects, uses, discloses, and protects your information when you visit our website at https://ventracleaners.com or interact with us through other channels, including:
By visiting https://ventracleaners.com or engaging with us via these channels, you agree to the practices outlined in this Privacy Policy and our Terms of Use. If you do not agree with these terms, please refrain from using our Site or services. This Privacy Policy is subject to change without prior notice, so we encourage you to review it periodically to stay informed of any updates. Should you have any questions or concerns, please contact us at contact@ventracleaners.com.
When you register, make a purchase, place an order or request, sign up for our newsletter, respond to a survey or marketing communication, browse the Site, or use certain Site features, we may collect personal data from you. The types of personal information we collect depend on the product or service you have with us. This includes, but is not limited to:
Providing this information is necessary for us to offer our products and services. If you do not provide certain required information, we may not be able to fulfill your request. In addition, we may request optional information such as your interests, preferences, age, gender, feedback, and survey responses to improve our understanding of our customers and enhance your experience. You may also voluntarily provide information when:
We may also collect information about you with appropriate permissions or as authorized by applicable law.
When you interact with the Site, we automatically collect certain information, referred to as “Usage Information,” from your device (e.g., computer, tablet, or mobile phone). Usage Information includes:
This information helps us analyze trends, understand user behavior, and improve our services. For details on how we collect and use this data, please see the section titled Cookies and Tracking.
We may also supplement the information you provide with data obtained from third parties or public sources. This includes:
This combined information allows us to better understand our audience, tailor our services, and provide you with a more personalized experience.
If we become aware that we have inadvertently collected personal information from a child under 16 without verified parental consent, we will delete that information promptly. If you believe we may have information about a child under 16, please contact us at contact@ventracleaners.com so we can address the matter.
Some features of our Site require you to create an account. To set up a secure account, you may use an email address and password. Alternatively, if available, you can use a single-sign-on service, such as Facebook or another social media platform, to register and log in. By choosing to use a single-sign-on service, such as Facebook, you grant the platform permission to share specific profile information with us. This may include:
We utilize the information collected about you for the following purposes:
Where we have the appropriate consents or as otherwise authorized by applicable law, we will use your information to market and advertise our products through various channels, including:
If you prefer not to receive marketing communications, you can opt out at any time by contacting us at info@ventracleaners.com or following the opt-out instructions in the relevant communication.
We employ reasonable and appropriate security measures, including:
However, please note that data transmission over the internet is not completely secure, and we cannot guarantee the security of your data when transmitted to our Site.
Like many websites, we use cookies, web beacons, and tracking technologies to:
You can manage cookie preferences by adjusting your browser settings. However, disabling cookies may limit certain features on our Site.
This Privacy Policy is governed by the laws of the state of Florida. Any disputes or claims will be resolved in a court located in Broward County, Florida.
We regularly review and update this Privacy Policy. Any changes will be posted on this page, so you can always stay informed about how we handle your data.
